5 Things You Need to Know About SEO

SEO (Search Engine Optimization) is a buzz term that floats around a lot. But, it’s not always clear which actions benefit your SEO ranking, which are outdated, and which ones are just a waste of time. If you’re looking to drive more traffic to your website, here are five things to keep in mind before you begin your SEO campaign.

  • Content Is King. Search engines like fresh, relevant content. Every page on your website is like a net you set up to catch traffic. The more pages of relevant content, the more likely you are to catch your fair share of traffic. Developing and executing an ongoing content development strategy is the best way to make sure you’re getting your share of organic (unpaid) search traffic. Because they are easy to manage, and, if used correctly, their tagging system supports SEO, consider adding a blog to your website. Add targeted, relevant content, and watch your traffic grow.
  • Link It Up. Links from third party sites to yours are the search engine equivalent of votes of confidence. Focus on getting links from high quality sites (i.e. sites that are considered authority sites and sites that have similar content to yours).
  • Remember the Long Tail. If you look at your web analytics, you’ll see most of your traffic is coming from long tail keyword phrases that are generating just one or two visits per month. Don’t just optimize pages for keyword phrases people type in thousands of times a month. Look for long tail opportunities (i.e. phrases to optimize for that are still highly relevant but might be typed in less frequently.) For instance, a property management company with communities in Baltimore might optimize for “Baltimore apartments”, but would also want to optimize for searches in the neighborhoods where the communities are located, as well as for search with modifiers that describe the community, such as “affordable, luxury, apartment rentals”.
  • Create Video Content. Search engines favor video content. Especially when placed on the homepage, videos are a great way to keep visitors on your site longer, which is a key factor that search engines measure. Plus, posting your video on YouTube or other video sites also gives your video a second opportunity to generate exposure for you.
  • Don’t Trust Everything You Read. Search engine algorithms change all the time, and much of what’s online is inaccurate or out-dated information. Don’t trust everything you see or hear. The best way to evaluate any SEO information is to test the results for yourself!

Facebook Moves Front and Center on Your Phone with Facebook Home

Facebook Home is the latest offering from the social media platform, and it puts your Facebook News Feed, friends, and updates front and center on your Android phone.

From the minute you turn on your phone, you’ll see a constant feed of friends' posts and photos right on your home screen. With this new offering, you’ll get moment by moment updates, as well as quick access to all your favorite Facebook features. Plus, you can even download Facebook Messenger, which enables you to chat with friends even while using other apps on your Android.

Here are just a few of the features Facebook Home offers:

  • Cover Feed – The moment you turn on your phone, you will see posts from your News Feed. This means that you’ll always know what your friends are up to. Plus, you can swipe through to see more posts and updates, double tap to "like" something, and also comment right from the cover feed on your phone’s home screen.
  • Chat Heads & Messenger – Plus, you can take it a step further, and install Messenger to send and receive texts and Facebook messages from one consolidated location. Using these features, you can move in and out of conversations while watch videos, use other apps, or browse the web.
  • Notifications – Also, all of your Facebook Notifications will appear on your home screen. Simply, tap to open them, or clear them to see your cover feed.
  • App Launcher – Run your favorite apps, and post to Facebook from the same spot on your phone. You get to select what’s included in your app launcher – just hold your finger on an app, and drag it to where you want it.

Hope to see you at the AIM Conference next week

Respage is excited to be sponsor at the AIM Conference #AIMconf.  We will have chocolate tastings in the business lounge. We look forward to seeing friends old and new.

Google+ Local Reviews: See What Renters Are Saying About You

Getting feedback from residents is an essential part of your community’s marketing plan. And, when people are looking for their next apartment, most turn to Internet review sites to learn more about properties they’re interested in.

Now, in addition to Yelp, apartmentratings.com, and Citysearch, Respage has added Google+ Local Reviews (formerly Google Places) to the sites available on the Respage Express system to help you monitor your online reputation.

With this feature, you can track your property’s latest scores and reviews,  and review the sites of up to five of your property’s competitors. With Respage’s Reputation Report, you get a side-by-side comparison chart to help you see how your property stacks up against the competition.

With the addition of Google+ Local Reviews, Respage’s Reputation Monitoring will continue to help you harness the power of social media to manage your online reputation efficiently.

Want to see how your reputation stacks up? Talk to us.

Google+ Local Reviews: See What Renters Are Saying About You

Getting feedback from residents is an essential part of your community’s marketing plan. And, when people are looking for their next apartment, most turn to Internet review sites to learn more about properties they’re interested in.

Now, in addition to Yelp, apartmentratings.com, and Citysearch, Respage has added Google+ Local Reviews (formerly Google Places) to the sites available on the Respage Express system to help you monitor your online reputation.

With this feature, you can track your property’s latest scores and reviews,  and review the sites of up to five of your property’s competitors. With Respage’s Reputation Report, you get a side-by-side comparison chart to help you see how your property stacks up against the competition.

With the addition of Google+ Local Reviews, Respage’s Reputation Monitoring will continue to help you harness the power of social media to manage your online reputation efficiently.

Want to see how your reputation stacks up? Talk to us.

Customer Service Gets Social: Case Study of Accor Hotels’ Pilot Loyalty Program

Recently, Accor Hotels implemented a pilot loyalty program in Philadelphia, Chicago, New York, and Washington, D.C. at its Sofitel and Novotel properties that uses social media to learn more about customers.

Employees at those hotels used Facebook, Twitter, LinkedIn, and other social media platforms to research the profiles of loyalty program members who would soon be staying with them. They then chose a gift based upon their interests, which was presented by the hotel manager to each guest.

Magali Jimenez Bervillé, director of e-commerce North America for Accor explains, “We saw an opportunity to take guest recognition to the next level, to a more powerful level”.

So, what types of gifts did loyalty members enjoy? Depending on their profiles, personality, and interests, Accor offered gifts such as a certificate to drive a Ferrari, a day at the spa, a complimentary night at one of their hotels, VIP hockey tickets, a behind-the-scenes restaurant tour, and an eco-friendly fishing trip, to name a few.

All the information Accor uses to decide what gift to give is public information, and the company only looks at the public profiles of its Facebook and Twitter followers.

You decide: snooping or superb customer service?

Why Retailers Love Pinterest

A trip to the mall takes a lot out of you. You've got to park, feed the kids, navigate the crowds, carry packages . . . you want to get what you need and go home.

Pinterest brings the mall to your couch. There's infinite variety and no pressure; the site lets you kick back with a glass of wine and "window shop" at will. It makes you likely to buy more, and that's why retailers love it.

Check out this Reuters article on why Pinterest is the new retail frontier.

Google Changes Its PPC Ads Policy: No More Phone Numbers

Google recently announced that starting in April, AdWords ads with phone numbers in the text will no longer be approved. Instead, advertisers who wish to include phone numbers in their ads will have to use Google's call extension feature.

According to Google, this change is being made to "foster a safer, more consistent user experience across desktop, tablet, and mobile devices." But, more than anything, what this does change is it enables Google to charge extra for mobile ad engagements.

In the future, advertisers will be charged regular click fees on all ads with call extensions when users click on the "Call" button in the ad. Additionally, the "Call" button will only appear on smartphones and can be seen on Google.com search, Voice search, Google Mobile App, and Google Maps for Mobile. However, on desktops, laptops, and tablets, ads will appear with a phone number that is not clickable.

For the full explanation of Google's changes to AdWords, click here.

Start a Movement: Use Facebook Profile Pictures to Incite Change & Spread the Word

Regardless of which side of the aisle you stand on, it’s hard not to notice the phenomenon that’s been sweeping across Facebook over the last few days. Supporters of gay marriage rights were asked to switch their Facebook profile picture to a red equal sign to represent their support, and it’s hard to deny the visual impact that this grassroots strategy has made.

Taking cues from this movement, it’s exciting to think about the ways in which businesses could harness this same potential to incite change and spread the word. For example, companies could ask employees to change their profile pictures in support of an important event, cause, or product launch. Or property managers could encourage residents who support a particular charity or other social movement to temporarily switch their picture to spread the word.

With little time, effort, or money, you could harness this tactic on your social media platforms to lead a movement. This simple approach has created unbelievable buzz, and is a superb branding strategy that could be put to use in a number of ways, across numerous industries, and with relatively little effort.

If you’ve ever questioned if social media is effective, the proof is in the sea of red equal signs taking over Facebook.

Citysearch Reviews Now Available on Respage Express

Resident feedback is vital to your community’s marketing. When people can’t decide where to move, they often visit popular apartment review sites to find out more about the property. In addition to Yelp and apartmentratings.com, Respage recently added Citysearch to the sites available on the Respage Express system to help you monitor your online reputation. Not only can you keep tabs on your property’s latest scores and reviews, but Respage can also add the review sites for up to five of your property’s competitors. Respage’s Reputation Report provides you with a side-by-side comparison chart to help you see how your scores compare to that of your competitors.

Like every Respage feature, Reputation Monitoring is dedicated to one thing: helping you harness the power of social media and manage your online reputation efficiently.

Want to know more? Ask us.