Adult Swim

June 12, 2018 1:07 pm

The week after Memorial Day has a special meaning to most residential communities because it’s typically the week when pool season officially starts. Children shriek for joy, while property managers fight away their tears. Because pool season is no cake walk. California’s health department has very strict code enforcement for anyone operating a pool for the public, and property managers would be wise to adhere to the rules. Because nothing will upset your residents quite like a pool that gets shut down on a 100 degree day. 

So what is the best way to make sure that your pool is up to snuff? Maintenance and care. Pools that do not drain over the cold season should be maintained weekly by a professional. Some property management companies use their own crew, but most outsource this job to pool service providers due to the amount of responsibilities. The chemicals need to be vigorously maintained, and the pool signage needs to be updated every 1-2 years, depending on the new signage requirements in your county. Lastly, the fence and the gate surrounding the pool needs to be in tiptop shape. Remember that a faulty pool gate could spell huge problems should a child wander in unsupervised. Do not put yourself in that situation. Following and enforcing all the pool rules 100% of the time is the best way to keep your hands clean. Otherwise, be prepared for the consequences.

Category: Property Maintenance Tags: ,


January 10, 2018 8:25 am

It is not uncommon for a tenant to owe their landlord money when they vacate. On rare occasions the former tenant will make arrangements to pay the balance off. But typically, we must contact them to make arrangements for collection. But how does a property manager go about posturing for this in an effective way? Well, the first step towards collecting real debt began way back at the application process. The application carries the most useful data when trying to find a debtor. Their social security number, bank info, date of birth, former addresses, etc. This data combined with a thorough and accurate move out report will give the corporate office and/or the collection agents all the bullets they need to try and collect the debt. The best way you can assist this process is by always collecting good information from the tenant and trying your best to make sure you have a tangible FORWARDING ADDRESS when the tenant vacates. Those tools will greatly increase your ability to collect old debt.

Category: Renting and Retention

The Resident’s Bill of Rights

August 31, 2017 9:34 am

As members of the California Apartment Association, we take pride in providing quality rental homes for our residents. Treating residents with respect and dignity is the cornerstone of any solid community.  We value our residents and recognize our partnership with them in maintaining the rental housing industry. We believe residents should be aware of their rights in this partnership. Therefore, we believe the following:

  1. A Resident has the right to be treated fairly and equitably when applying for, living in, and vacating a rental residence.
  2. A Resident has the right to be given notice prior to any entrance into a rental residence by a rental property owner or manager, except in an emergency.
  3. A Resident has the right, upon written request to the rental property owner or manager, to a prompt response to requests for repairs.
  4. A Resident has the right to a written notice from the rental property owner or manager prior to any rent adjustment.
  5. A Resident has the right to the return of any security deposit that may have been collected by the rental property owner or manager and a good faith accounting of any charges against that deposit within 21 days after the rental residence has been vacated.

Category: Whats New at Castle Management

Pin It on Pinterest