Communication: It’s the Little Things
Castle mostly manages small to medium-sized apartment communities. When a property is only a few residents or families, newcomers can get easily confused; where's the office, for example? Where should they park?
We don't let that happen. All of our communities have clear, professionally-made signs–a map indicates parking and the leasing office, while the office door displays business hours and a round-the-clock contact number. When 'mystery shoppers' rate our properties, sign quality and placement is a key part of the score.
Long-term relationships are founded on communication, and Castle knows that communication starts without saying a word.
Category: Renting and Retention Tags: Castle Management, Leasing Offices, The Castle Difference

