Leasing: The Authentic Experience
Chances are you'll see Castle leasing agents at the grocery store, barbecuing, taking the kids to school.
That's how we want it; neighbors working with neighbors makes for stable, deeply-rooted communities. That's not to say we're informal, however. Business is conducted in a dedicated, professionally-presented leasing office, and our agents are trained in the latest sales techniques.
We know how to close the deal, but we don't stick to a script. In fact, when 'mystery shoppers' rate our communities, a scripted pitch is a big mark against the agent. Castle hires people who relate and engage, who will tell the single guy about the local softball league and the young Mom where to find story time on Tuesday afternoons.
You could call it a lot of things — authentic leasing, or The Castle Difference. We simply think of it as the intersection of business and humanity; helping people find a home.
Category: Renting and Retention Tags: Castle Management, Maintenance Requests, The Castle Difference
