One of the most complicated problems we face in property management, happens when two apartment renters living side by side, reach a point of contention about a common problem. This could be regarding TV volume, washer/dryer usage, activities schedule, etc. It could be literally anything that Party A wants to do, when Party B feels disrupted.

Landlords are often saddled with the dubious task of sorting out the pieces in these conflicts, which can be volatile depending on the circumstances. At Castle Management, we have years of experience handling these exact difficulties. The solution to this problem actually began way back when you first met these renters. It is every property manager’s prerogative to establish culture and expectations. When a manager is leasing rental units, it is crucial to explain all the relative details of the property. Getting ahead of these problems early on, and establishing a culture at the property will go a long way towards managing the expectations of your residents. So next time you are stuck in the middle of two angry residents, think about hiring a professional property management firm. And consider Castle, when you do.

At Castle Management, we sell peace of mind to property owners. What does that mean? It means that whatever we say we’re going to do, we will do it. And if we can’t do it, we will tell you why. That doesn’t seem like anything extraordinary at first glance, but think about all the best business relationships you’ve ever had. I’ll bet that all of them included some level of trust with your counterpart. We build trust by being honest, forthcoming, and accountable at all times. And that just isn’t very common these days. So if you need someone to tell you the truth about your rental property, think about hiring a professional property management firm, and consider Castle when you do.

A simple, yet critical portion of leasing, is your prospect’s ability to locate the leasing office with relative ease. A lot of properties overlook this, but you can maximize your exposure to leads by ensuring that every prospect that wants to see an apartment – gets to see an apartment. You can accomplish this via helpful signage and/or balloons to steer the prospect’s eyes towards the office. Getting prospects into your office with simplicity allows them to focus solely on your product. Prospects don’t want to work to see an apartment, they want convenience to get in and make an informed decision.