Castle Wants to Hear From You

May 31, 2012 11:36 am

 

A few years ago, Castle Vice President and Executive Property Manager Joe Lawton made an important change to his life.
 
He put his cell phone number in e-mail signature.
 
You might think we're exaggerating, but Joe disagrees. "For our business, it was a revelation," he says. "Our customers saw a direct line to me, which says a lot about Castle's level of concern and responsiveness. Our managers are fantastic problem-solvers on the ground, but when a customer needs me, my door is open. Putting my cell phone number out there makes us more efficient and even helps draw new business."
 
At Castle, every single member of our team knows your business and works for you. We want you to call us. It helps us get better.
 
Want to know more about Castle? Drop Joe a line, or call him on (925) 216-0680.

Category: Whats New at Castle Management Tags: , , ,


Happy Memorial Day!

May 28, 2012 7:20 am
On this Memorial Day, we hope that you're able to relax and spend time with family and friends, while celebrating all the men and women who have served our great nation.
 

Category: Whats New at Castle Management Tags: ,


Residential Leases

May 15, 2012 1:56 am

When more than one person is sharing an apartment, we normally get everyone on the lease.

One lease saves paperwork, of course, but it also protects our landlord's interests. Even if three roommates decide to swim to Tahiti, the fourth is still responsible for paying the rent.

We may make an exception in college towns, when we often get a premium rent in return for separate leases. And when it comes to breaking a lease early, it depends on the circumstances; if the market is promising and the resident has been a good neighbor, we'll consider it. But that's rare, and as always, the final decision lies with our clients. 

 

Category: Renting and Retention Tags: , , ,


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