Phone Etiquette

June 24, 2016 6:59 am

In today’s fast-paced, fragmented society, it can be tough to get an actual person on the phone who can help walk you through complicated problems. At Castle Management, or motto is “We call people back.”

If you are an owner, vendor, or tenant – call us and you can expect a phone call back. It seems simple, right? But we all know how awful most companies are at this. Not here. If you decide to let Castle Management look over your investment property, you can expect a friendly, timely, and helpful phone call regarding your property. That’s our vow.

So think about hiring a professional property management firm, and consider Castle when you do.

Category: Whats New at Castle Management Tags:


Happy Father’s Day!

June 19, 2016 8:41 am

Today is a chance for us to recognize some very important people in our lives. May this day bring you many reasons to smile!

Happy Father’s Day!

Category: Whats New at Castle Management Tags:


Spreading Maintenance Costs

June 14, 2016 10:23 am

It is summertime and the 100 degree heat is here! Inevitably, this means that many of your HVAC units are going to have problems.

Every year, the first big heat wave draws a flurry of tenant-driven work orders regarding their air conditioners. Being good property managers, we immediately attempt to repair the air conditioners. The only problem is there are about 100 broken air conditioners for every 1 certified HVAC technician in the area… And guess what? The shoddy AC units will all break on the same day. This means that your demand will be higher than your manpower, and the technician can’t repair them all in one day, and you are going to have displeased tenants.

At Castle Management, we encourage all of our tenants to test their HVAC units in the Spring. HVAC repairman are readily available in the spring, and often at lesser rates. There is no way to completely prepare against all air conditioner problems that will occur in the summer, but at least we can lessen the load and start attacking the problem in the months leading up to it. As professional property managers, this is exactly the kind of thing we do to save our clients’ money. So think about hiring your own professional property management firm, and consider Castle when you do.

Category: Property Maintenance Tags: ,


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