Our residents want their security deposits back. Consequently, they're clean, well-behaved, and treat their apartments like homes they're proud of.

Still, things happen. Maybe a glass of red wine got knocked off a table, or the wall got scratched while moving furniture. That's part of life, and in the pre-move out walk-through that we're obligated to offer under California law, we point out issues like this so residents have the chance to fix them and receive their full security deposit when the lease ends.

Some landlords and property managers skip walkthroughs, but Castle always offers them no less than two weeks prior to move out. If residents take us up on it, we immediately give them a written list of any issues we find.

Many residents choose to skip walkthroughs, though, because at move-in we gave them tips on how to get their security deposit back, and a price list for repairs. They know exactly what we expect from them, and we give them a fair chance to perform the needed work.

Walkthroughs protect our clients, and they're part of treating residents with worth and dignity. That's what we do every day. That's the Castle Difference.